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Resources
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R 1- Ransom, S.B., Joshi, M.S. & Nash, D.B. (2005). The Healthcare Quality Book: Vision, Strategy, and Tools. AUPHA/HAP, Health Administration Press USA.
R 2- Lighter, D.E. & Fair, D.C. (2000). Principles and Methods of Quality Management in Health Care. Aspen Publishers, Inc., Maryland.
R 3- Beylik, U., Avcı, K. (2016). Sağlıkta kalite yönetimi ve akreditasyon. Gazi Yayınevi. Ankara
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Content
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Quality management approaches that can be used in hospitals, quality measurement approaches, quality improvement models, quality improvement tools, clinical guidelines, patient safety: basic concepts, external evaluation.
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