CANKIRI KARATEKIN UNIVERSITY Bologna Information System


  • Course Information
  • Course Title Code Semester Laboratory+Practice (Hour) Pool Type ECTS
    Total Quality Management KMÜ317 FALL-SPRING 3+0 E 3
    Learning Outcomes
    1-Defines the principles of Total Quality Management.
    2-Uses theoretical and practical knowledge related the Total Quality Management applications.
    3-Defines administrative quality problems encountered in manufacturing and service firms."
    4-Offers a solution to the quality problems.
  • ECTS / WORKLOAD
  • ActivityPercentage

    (100)

    NumberTime (Hours)Total Workload (hours)
    Course Duration (Weeks x Course Hours)14342
    Classroom study (Pre-study, practice)14228
    Assignments0000
    Short-Term Exams (exam + preparation) 0000
    Midterm exams (exam + preparation)4011010
    Project0000
    Laboratory 0000
    Final exam (exam + preparation) 6011010
    Other 0000
    Total Workload (hours)   90
    Total Workload (hours) / 30 (s)     3 ---- (3)
    ECTS Credit   3
  • Course Content
  • Week Topics Study Metarials
    1 Basic quality informations and Total Quality Management principles R1- Section 1
    2 TQM principles and opinions of quality thinkers R1- Section 2
    3 Opinions of quality thinkers and quality-productivity-profit association R1- Section 3
    4 Quality organization R1- Section 4
    5 Strategic performance management, Hoshin Kanri, management with indicators R1- Section 5
    6 Quality culture R1- Section 6
    7 Self-evaluation, Deming, MBNQA ve EFQM models R2- Section 1
    8 Leadership and motivation R2- Section 2
    9 Problem solution process, 7 old and 7 new tools R2- Section 3
    10 Benchmarking, consolidation R2- Section 4
    11 Teamwork, conflict management R2- Section 5
    12 Project presentations R2- Section 16
    13 Project presentations R2- Section 16
    14 Project presentations R2- Section 16
    Prerequisites -
    Language of Instruction Turkish
    Responsible Associate. Prof. Dr. Baris SİMSEK
    Instructors -
    Assistants -
    Resources R1) Efil, İ. (2006). Toplam Kalite yönetimi. (6. Baskı). Alfa Akademi, 2006, İstanbul. R2) Gryna, F.M., Chua, R.C.H., Defeo, J.A. (2007). Jurans Quality Planning and Analysis: For Enterprise Quality, Fifth Edition, McGraw-Hill, NY.
    Supplementary Book -
    Goals To provide information about basics of Total Quality Management (TQM) and to examine the properties belong to infrastructure required for Total Quality Management applications.
    Content -
  • Program Learning Outcomes
  • Program Learning Outcomes Level of Contribution
    1 To be able to apply mathematics, science and engineering theories and principles to Chemical Engineering problems. 3
    2 To have the ability to define, model, and solve problems related to Chemical Engineering. 3
    3 To be able to design and conduct experiments, as well as to analyze and interpret data. -
    4 To be able to design and analyze a process for a specific purpose within technical and economical limitations. -
    5 To be able to use modern techniques and calculation tools required for engineering applications. 3
    6 To have the awareness of professional liabilities and ethics. 1
    7 To be able to get involved in interdisciplined and multidisciplined team work. 3
    8 To be able to declare his/her opinions orally or written in a clear, concise and brief manner. 4
    9 To improve him/herself by following the developments in science, technology, modern issues, and know the importance of lifelong learning. 1
    10 To be able to evaluate engineering solutions for the global and social problems especially for the health, safety, and environmental problems. 1
    11 To have knowledge about of contemporary issues. 1
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