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  • Course Information
    • Course Title Code Semester Laboratory+Practice (Hour) Pool Type ECTS
    Total Quality Management KMÜ317 FALL-SPRING 3+0 E 3
    Learning Outcomes
    1-Defines the principles of Total Quality Management.
    2-Uses theoretical and practical knowledge related the Total Quality Management applications.
    3-Defines administrative quality problems encountered in manufacturing and service firms."
    4-Offers a solution to the quality problems.
    Prerequisites -
    Language of Instruction Turkish
    Responsible Associate. Prof. Dr. Baris SİMSEK
    Instructors -
    Assistants -
    Resources R1) Efil, İ. (2006). Toplam Kalite yönetimi. (6. Baskı). Alfa Akademi, 2006, İstanbul. R2) Gryna, F.M., Chua, R.C.H., Defeo, J.A. (2007). Jurans Quality Planning and Analysis: For Enterprise Quality, Fifth Edition, McGraw-Hill, NY.
    Supplementary Book -
    Goals To provide information about basics of Total Quality Management (TQM) and to examine the properties belong to infrastructure required for Total Quality Management applications.
    Content -
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