|
Week
|
Topics
|
Study Metarials
|
|
1
|
Introduction to the course; introduction, aims and learning objectives
|
R1-Chapter-1
|
|
2
|
Stages of service delivery, recognizing and welcoming the spectacle user, listening and understanding the need
|
R2-Chapter-9
|
|
3
|
Information and accurate presentation
|
R2-Chapter-9
|
|
4
|
Product tracking and delivery, service after product delivery
|
R2-Chapter-9
|
|
5
|
Examples of service delivery stages
|
R2-Chapter-9
|
|
6
|
Optician institution with business direction, types of business
|
R2-Chapter-9
|
|
7
|
Types of business
|
R1-Chapter-1
|
|
8
|
How to open an optician`s establishment and supply products
|
R2-Chapter-10
|
|
9
|
Importance of teamwork, advice for sales department
|
R2-Chapter-10
|
|
10
|
Elimination of patient complaints
|
R2-Chapter-10
|
|
11
|
Ethical behavior in the sale of glasses
|
R2-Chapter-10
|
|
12
|
Patient monitoring and competition
|
R2-Chapter-10
|
|
13
|
Discussion of homework in class
|
|
|
14
|
General evaluation
|
|
|
Prerequisites
|
-
|
|
Language of Instruction
|
Turkish
|
|
Responsible
|
Asst. Prof. Dr Sezen Tekin
|
|
Instructors
|
-
|
|
Assistants
|
-
|
|
Resources
|
R1.Tevfik,A.,&Özek,S.(2015). İşletmeye Giriş.(1.Baskı).Papatya Yayıncılık Eğitim,İstanbul.R2.Özdemir,E.,&Yarar,O.(2016). Temel Optisyenlik.(1.Baskı).Güneştıp Kitabevleri,Ankara.
|
|
Supplementary Book
|
-
|
|
Goals
|
It is aimed to learn the service delivery, the approach to the glasses user and the concept of operation.
|
|
Content
|
Stages of service delivery, correct approach to eyewear user, opening business and product supply, elimination of patient complaints, patient monitoring and competition
|
|
Program Learning Outcomes |
Level of Contribution |
|
1
|
Students will be able to use general geometric optics, basic physics and mathematics knowledge.
|
-
|
|
2
|
Have basic knowledge in the field of optician and know the basic optical instruments.
|
5
|
|
3
|
Have knowledge about eye, eye anatomy and physiology, eye diseases, visual optics, visual health.
|
-
|
|
4
|
Have the basic computer knowledge required in optician and use the software related to his / her field.
|
-
|
|
5
|
Have basic level of Applied Knowledge in the field of optician.
|
-
|
|
6
|
Executes a given task independently using the basic knowledge it has.
|
5
|
|
7
|
Have lifelong learning awareness, determine learning requirements and reach information sources.
|
5
|
|
8
|
Performs the selection, preparation and sale of vision devices according to prescription.
|
3
|
|
9
|
Have information about basic vision devices such as glasses, lenses, contact lenses, optical instruments and low vision devices.
|
-
|
|
10
|
Be aware of professional ethics rules.
|
5
|
|
11
|
Define the tools and tools used in opticianism.
|
-
|
|
12
|
Knows the terminology in the field of optician and uses it in his profession.
|
3
|
|
13
|
Identify the basic security deficiencies, problems that are missing in the field of opticians and look for solutions.
|
3
|
|
14
|
Follow the developments related to the profession and apply to the field of study.
|
4
|
|
15
|
To have knowledge and ability about administrative responsibility for the management of vocational enterprises.
|
5
|