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Prerequisites
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There is no prerequisite for this course
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Language of Instruction
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Turkish
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Responsible
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Asst. Prof. Yakup ÖZTÜRK
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Instructors
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-
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Assistants
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Lecturers of the department.
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Resources
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K1. Mısırlı, İ. (2017). GENEL ve Teknik İletişim Kavramlar İlkeler Uygulamalar. Ankara: Detay Yayıncılık
K2. Eroğlu, E., & Yüksel, A. H. (Edit.). (2019). Etkili İletişim Teknikleri. Eskişehir: T.C. Anadolu Üniversitesi.
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Supplementary Book
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-
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Goals
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Understans effective communication techniques.By understanding the importance of body language in communication, it is the main theme of combining verbal communication with body language. An effective communication between departments understands the importance and necessity of business success.
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Content
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Students with will be processed in the form of training to face the contents of this course Definition and Meaning of the Concept of Communication, Communication Types, Nonverbal Communication and Body Language, Communication Models, Communication Ways, Obstacles and Problems, Organizational Communication Process, Information Technology in Communication, Conflict Management in Effective Communication, Activity and Empathy in Interpersonal Communication, Marketing Communications, Public Relations in Communication and Customer Relations Management in Communication of topics will be covered.
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