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Week
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Topics
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Study Metarials
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1
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Basic components of tourism
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K1-CHAPTER-2
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2
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Types of accommodation
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R1-CHAPTER-3
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3
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Hotel services
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R1-CHAPTER-4
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4
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Hotel staff and their responsibilities
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R1-CHAPTER-5
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5
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Customer complaints and solutions
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R1-CHAPTER-14
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6
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Creating a dialogue with the hotel customer with the Storyboardthat program
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W1
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7
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Creating a mind map with words related to our cultural heritage with the Mindmapping program-I
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W2
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8
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Creating a mind map with words related to our cultural heritage with the Mindmapping program-II
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W2
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9
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Food and beverage services
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R1-CHAPTER-10
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10
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Travel services
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R1-CHAPTER-12
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11
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Reading and translation works on Archeology and Art History
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A1 and A2
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12
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What to do in an emergency
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R3-CHAPTER-7
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13
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Preparing a sample poster on what to do in an emergency with Canva program
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W3
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14
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Word and Puzzle work
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R2
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Prerequisites
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-
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Language of Instruction
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Turkish / English
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Responsible
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Res. Assit. Dr. Sinem KUNT
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Instructors
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-
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Assistants
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Res. Assit. Sema KÜÇÜKALI UCANKUŞ
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Resources
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R1. Erkan, M. (2018). Turizmde Mesleki İngilizce. Atatürk Üniversitesi Açık Öğretim Fakültesi Yayını, Erzurum.
R2. Frazier, S., McManus. C., Rey, A, & Can, T. (2019). Swifts Communicating in English. Press Glocal, (First Edition). Turkey.
R3. Staub, C. (2012). Turizm için İngilizce II. Anadolu Üniversitesi Yayınları, Eskişehir.
R4. Oxford Advanced Learners Dictionary. (2020). İngilizce-İngilizce Sözlük. Oxford University Press, England.
R5. Yıldırım, Ö. ve Meriç, A. (2013). Turizmde İngilizce II. Anadolu Üniversitesi Açıköğretim Fakültesi Yayını, Eskişehir.
A1. Hussein, S. (2022). Ancient skeleton reveals amputation surgery 31,000 years ago. https://phys.org/news/2022-09-ancient-skeleton-reveals-amputation-surgery.html.
A2. Demirören News Agency. (2022). Maiden?s Tower to be opened to visitors next March. https://www.hurriyetdailynews.com/maidens-tower-to-be-opened-to-visitors-next-march-176814.
W1. Storyboardthat. (2022). Diyalog kurma. https://www.storyboardthat.com/tr
W2. Mindmapping. (2022). Zihin haritası oluşturma. https://www.mindmapping.com/.
W3. Canva. (2022). Dijital tasarımlar. https://www.canva.com/tr_tr/
W4. Touropia (2018). Best Places to visit the Turkey. https://www.youtube.com/c/touropia
W5. Joyous (2022). Amazing Places to Visit in Turkey . https://www.youtube.com/channel/UCy_b-3y4ua9H5GPwIosu0OA
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Supplementary Book
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SR1. Walker, R., Harding, K. (1997). Oxford English For Careers: Tourism 3. Oxford University Press, England.
SR2. Seymour, M. (2012). Hotel & Hospitability English. Collins.
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Goals
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It is aimed to teach the professional terminology used in the accommodation, transportation, travel and food and beverage sectors, which are the basic components of tourism, on theoretical and digital basis.
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Content
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It consists of speaking, reading, writing and listening-based topics related to the basic components of tourism.
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Program Learning Outcomes |
Level of Contribution |
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1
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Possess advanced level knowledge about concepts, principles and facts in the field of tourism and tourism guidance,
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4
|
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2
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Possess information about basic concepts, theories, principles and facts in business, economics, law, history and geography.
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-
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3
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Possess information about structure, functioning and the importance of country development of the tourism sector.
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3
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4
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Possess knowledge about legal arrangements, vocational standards, rights and obligations related to tourism guidance profession.
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2
|
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5
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Know current problems related to tourism and tourism guidance, examine these problems, make discussions, and develop solutions with an analyser manner within scientificity.
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4
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6
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Possess comprehensive and systematic knowledge about alternative types of tourism.
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-
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7
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Learns to use effectively basic computer usage information with communication technology and automation systems used in tourism business.
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-
|
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8
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Knows and applies the legal regulations and professional standards related to the field of tourism together with basic legal knowledge.
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-
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9
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Transfer theoretical knowledge related to tour organising, tour planning and tour managing into practise.
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-
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10
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Examine the changes, which occur in the tourism field; follow new trends, new approaches, new marketing and management percept and service process; provide sufficient contribution.
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-
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11
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Compares the knowledge of world and Turkey tourism geography with the culture, history, religion and arts of the civilizations that lived in Turkey.
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-
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12
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Knows at least one foreign language valid in the field of tourism management at a level to communicate well and at least at the B1 level of the European Language Portfolio.
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5
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13
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Has self-learning and lifelong learning awareness and behaviors suitable for individual and team work.
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5
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14
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Analyzes, interprets and evaluates information and data by defining research methods specific to the tourism sector.
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4
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15
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Has the ability to share his/her knowledge and thoughts about his/her field with others verbally and in writing.
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5
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