1-Explain the concept of management and office management. 2-Comprehends the methods and importance of planning office activities. 3-Explains filing and archiving techniques in offices. 4-Explains the basic features, importance, elements and functions of communication. Explains the communication elements (sender, receiver, message, channel, perception, evaluation, feedback, environment and noise). 5-Explains one-way and two-way communication, explains the concepts of communication and information. Explains what communication and ethics, communication and personality and motivating communication are. |