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Week
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Topics
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Study Metarials
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1
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Definition of crisis, causes of crisis
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R1- Part 1
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2
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Types of crisis, characteristics of crisis, severity of crisis
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R1- Part 1
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3
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Perspectives on crisis from various perspectives, crisis process, crisis preparedness level
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R1- Part 1
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4
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Pre-crisis management
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R1- Part 2
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5
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Crisis moment management
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R1- Part 3
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6
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Post-crisis management
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R1- Part 4
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7
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Ways to cope with the crisis
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R1- Part 4
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8
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Symptoms of stress, causes of stress, sources of stress
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R2- Part 6
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9
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Relationship between stress and performance, stress-prone, stress in terms of occupations
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R2- Part 6
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10
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Ways to cope with stress
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R2- Part 6
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11
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Definition of stress and work stress
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R2- Part 6
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12
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Definition of crisis, causes of crisis
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R1- Part 1
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13
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Types of crisis, characteristics of crisis
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R1- Part 1
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14
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The severity of the crisis
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R1- Part 1
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Prerequisites
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-
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Language of Instruction
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Turkish
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Responsible
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Lecturer Tuba YILMAZ
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Instructors
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-
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Assistants
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-
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Resources
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R1. Tüz M., (2014). Kriz Yönetimi. Ankara: Nobel Yayıncılık.
R2. Tengilimoğlu, D., Erkal, P., (2016). Yönetici Asistanlığı. Ankara: Siyasal Kitabevi.
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Supplementary Book
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SR1. Kadıbeşegil, S. (2002). Kriz Geliyorum Der. İstanbul: MediaCat Yayıncılık.
SR2. Çelik, A. (2010). Kriz ve Stres Yönetimi. Ankara: Gazi Kitabevi.
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Goals
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To gain competence to solve crisis situations in the organization, to manage stress
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Content
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Definition of crisis, causes of crisis,Types of crisis, characteristics of crisis, severity of crisis
Perspectives on crisis from various perspectives, Crisis process, Crisis preparedness level,
Pre-crisis management, Crisis moment management, Post-crisis management
Ways to cope with stress, Causes of stress, sources of stress, Symptoms of stress
Relationship between stress and performance, Stress-prone, Stress in terms of occupations
Ways to deal with stress, Definition of stress and work stress
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Program Learning Outcomes |
Level of Contribution |
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1
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Have good knowledge of Turkish language usage. Reads, understands, prepares and presents Turkish official and technical documents.
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-
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2
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Use foreign language correctly. Reads and understands the technical documents written in a foreign language required by his / her professional field and establishes written and oral communication using the foreign language required by his / her field.
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-
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3
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Uses office technologies and computer programs effectively for different purposes.
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-
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4
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Republic of Turkey wins accurate information about the history and the Kemalist thought; Thinks in line with Atatürk`s principles and revolutions.
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-
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5
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Makes the basic mathematical and scientific calculations required by the professional field.
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-
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6
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Uses the ability to communicate effectively with the manager, employees and the environment.
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5
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7
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Do the correspondence of the office and the manager.
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-
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8
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Performs the filing system according to the technique.
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-
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9
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Be polite in making appointments and accepting visitors.
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-
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10
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Knows the rules of protocol to be followed in his office and applies them.
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3
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11
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Assists the manager in the management and organization of the office.
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5
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12
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Recognize the basic concepts and documents related to accounting.
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-
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13
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Acts in accordance with total quality understanding, makes teamwork.
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5
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14
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Learn the basic concepts of law, have basic knowledge of law.
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-
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15
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Learns the basic concepts of business management.
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-
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