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Prerequisites
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There is no prerequisite for this course
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Language of Instruction
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Turkish
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Responsible
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Asst. Prof. Ayhan DAĞDEVİREN
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Instructors
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1-)Doçent Dr. Ayhan Dağdeviren
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Assistants
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Teaching staff of the department
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Resources
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R1. Demir, M. (2017). Seyahat Acentacılığı ve Tur Operatörlüğü: İlkeler ve Yönetim (2. Baskı). Detay Yayıncılık, Ankara.
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Supplementary Book
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AR1. İçöz, O. (2016). Seyahat Acentacılığı ve Tur Operatörlüğü. Sezgin, E. (Ed.), Turizmde Seyahat İşletmeleri ve Seyahat Aracıları (s. 50-77). Anadolu Üniversitesi Yayınları, Eskişehir.
AR2. İçöz, O. (2016). Seyahat Acentacılığı ve Tur Operatörlüğü. Sezgin, E. (Ed.), Türkiye?de Seyahat İşletmeciliği ve Yasal Düzenleme (s. 78-109). Anadolu Üniversitesi Yayınları, Eskişehir.
AR3. İçöz, O. (2016). Seyahat Acentacılığı ve Tur Operatörlüğü. Sezgin, E. (Ed.), Tur Operatörleri ve Tur Operatörlerinin Çalışma Düzeni (s. 110-133). Anadolu Üniversitesi Yayınları, Eskişehir.
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Goals
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The aim of this course is to give students information about the structure and functioning of travel agencies and tour operators.
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Content
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The content of the course includes tourism and travel, factors affecting the development of travel agencies and tour operators, professional organizations related to travel and tourism, role of travel agencies and tour operators in tourism, travel agency, tour operator, package tour design and management, management in travel agencies and tour operators, human resources management in travel agencies and tour operators, revenue management in travel agencies and tour operators, crisis management in travel agencies and tour operators, event management in travel agencies and tour operators, relationship management in travel agencies and tour operators, ınnovation management in travel agencies and tour operators.
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